Privacy Policy

Welcome to Nicole & Baby. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.nicoleandbaby.com or make a purchase from us.

By using our website, you agree to the terms of this Privacy Policy.

 

Information We Collect

When you visit or make a purchase from our site, we may collect the following information:

  • Your name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (processed securely via third-party gateways)
  • Purchase and order history
  • Any information you provide through forms, customer support, or marketing sign-ups

We may also automatically collect certain data, such as:

  • IP address and browser type
  • Device and operating system
  • Website usage data (pages viewed, time on site, referring links, etc.)
  • Cookies and similar tracking technologies

 

How We Use Your Information

We collect and use your information to:

  • Process and fulfil your orders
  • Communicate with you about your purchases, deliveries, or returns
  • Send updates, special offers, or newsletters (if you’ve opted in)
  • Improve our website, services, and customer experience
  • Prevent fraudulent transactions and maintain security
  • Comply with legal and regulatory obligations

You can opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.

 

How We Share Your Information

We value your trust and never sell or rent your personal information.
However, we may share information with trusted service providers who help us operate our business, such as:

  • Shopify (our eCommerce platform, which hosts and manages this website)
  • Payment processors like Shopify Payments, PayPal, or Stripe
  • Shipping and logistics partners to deliver your order
  • Email marketing and analytics providers to manage communications and site performance
  • IT, security, and support services who assist with safe operations of our website

Each partner is required to protect your personal information and use it only for the purpose of providing their services to us.

 

Cookies and Tracking

Our website uses cookies and similar technologies to improve your shopping experience. Cookies help us:

  • Remember your preferences and shopping cart
  • Analyse how our website is used
  • Display personalised content or ads

You can adjust your browser settings to refuse cookies, but some site features may not function properly if cookies are disabled.

 

Data Security

We take your data security seriously.
Your information is stored securely, and all transactions are protected using SSL (Secure Socket Layer) encryption.

While we take reasonable steps to protect your personal information, no method of transmission over the Internet is 100% secure. By using our website, you acknowledge that you share information at your own risk.

 

Retention of Information

We retain your personal information only for as long as necessary to provide our services, fulfil legal requirements, or resolve disputes.
When your information is no longer required, it is securely deleted or anonymised.

 

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates to your information
  • Withdraw consent for marketing communications

If you wish to exercise any of these rights, please contact us using the details below.
Australian residents are protected under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites and encourage you to review their privacy policies before sharing your information.

 

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal obligations. The latest version will always be available on this page, with the “Effective Date” updated accordingly.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Nicole & Baby
📧 Email: contact@nicoleandbaby.com
🌐 www.nicoleandbaby.com